Shopify AI Employee

Automate store support, order tracking,
and repeat customer sales 24/7.

Connect your Shopify store in seconds. Your Fless AI employee checks tracking numbers, answers product questions, recommends matching items, and prepares approved refunds without keeping customers waiting.

See how it works

72%

WISMO Requests

Automated end-to-end

< 20s

Resolution Speed

Average turnaround

100%

Human Review

On refunds and stock edits

Shopify Customer Support & Order Triage

Active · Order #4892 Tracking & Recommendation

Live Flow

Hello! Where is my package for order #4892? Ordered Wednesday and haven't gotten an update.

Step 1 of 8 · Automated workflow
Built for Shopify

What your AI employee does on Shopify.

Designed to boost reach, respond to inquiries instantly, and drive real revenue.

Real-Time Order & Shipping Lookups

Pulls tracking numbers, courier dispatches, and delivery windows from FedEx, DHL, UPS, and local couriers automatically.

Intelligent Catalog Recommendations

Recommends in-stock items, complementary add-ons, and correct sizes with instant 1-tap checkout links.

Out-of-Stock & Restock Alerts

Captures shopper interest on sold-out variants and notifies them the moment warehouse inventory updates.

Governed Return & Refund Triage

Checks your store return policy, gathers return reasons, and submits draft refunds for your approval.

Human in the loop

Complete control over what gets sent.

Your business reputation matters. Fless never makes up answers or promises unauthorized discounts.

No Unauthorized Fund Movements

Financial actions like issuing refunds, order cancellations, or manual discounts require your explicit confirmation.

Scoped Read/Write API Access

Connects via Shopify's official Admin API with granular permissions tailored strictly to your employee's role.

Live Stock Safeguards

Always checks live inventory levels before confirming availability, preventing accidental backorders.

Quick Setup

Connect Shopify in minutes.

No coding or complex webhooks. Authorize with official login and start answering immediately.

01

Connect Your Shopify Store

Authorize your store securely through Shopify's official App store with read-and-assist permissions.

02

Set Return & Shipping Rules

Link your return policy, courier partners, and preferred tone of voice for customer chats.

03

Deploy Across Your Channels

Your AI employee answers order questions in your website chat, WhatsApp, Instagram DMs, and email simultaneously.

Answers & Policies

Frequently asked questions about Shopify

Everything you need to know about connections, safety, and messaging limits.

Frequently asked questions

Put your Shopify on autopilot today.

Set up an AI employee in under five minutes with built-in human guardrails.

Connect Shopify